Yes absolutely. We offer all customers a 30-day satisfaction promise on all our products. Of course we want you to fall in love with all your Leiken products but
in the event of any issue we welcome the opportunity to make it right.

See our Returns Policy for more info.

You can check your order status and track your order here. Your tracking number can be located in your "out for delivery" confirmation email.

We ship all our world famous products globally. Proudly Australian owned, we now have warehouses spanning the globe in Australia, USA, UK and Asia. This allows us to ensure that all your Leiken Hair products are delivered to you as fast as possible no matter where in the world you are. Shipping to any other countries will come from the closest warehouse to you. Keep an eye out for FREE shipping promo's which we occasionally run:

Shipping times: 

- Worldwide Shipping: 5-12 days - $12.95 AUD

- Worldwide Shipping (promotional): 5-12 days - FREE

Orders dispatch within 24-48 hours of purchase date (not including weekends and public holidays).

Please note shipping times are an estimate and many variables can affect actual shipping times such as being in rural and remote areas.

*Due to current global conditions with COVID-19 there may be occasional unexpected delays in shipping times. We appreciate your patience and rest assured we do our absolute best to ensure that shipping times are within the provided timeframes to make sure we get your products to you as fast as we can. 

We have stock across our numerous warehouses around the globe and it may be common for products to arrive separately. This allows us to ensure that we get all your products delivered to you as quickly as possible and eliminates the need to first send stock between our sister warehouses and delay the process.

Let's break it down; you order it, we process it, then we ship it. Ordering is the fun part, it only takes a few seconds. You'll receive your order confirmation instantly. Processing takes 24-48 hours, then your order is dispatched and your tracking number will be sent to you via email. One of our carriers will take it from there and you'll be loving your new Leiken Locks in no time!

If the order has not yet been dispatched we will do our best (but there is no guarantee). Unfortunately as you would appreciate if the order has been dispatched we cannot make any adjustments. (Orders dispatch 24-48 hours from purchase)

Please be sure you check your orders to ensure that delivery details are correct. We are not liable for any orders delivered to the wrong address if incorrect details are entered.

If you need to make an adjustment to your order, get in touch with one of our friendly team members at hello@leikenhair.com. Be sure to put "URGENT order edit" in the subject line.

Absolutely not. Backed by our Zero Hair Catching Guarantee. Our SkyCurlers™ use patented anti-clasping technology to never clasp your hair, ensuring your hair will never get caught. The auto-shut-off mechanism will shut off if you put too much hair into it. Because it doesn't actually hold your hair you can remove your hair safely from the curler at any time (even if the curl has not finished).

Not at all. Our SkyCurlers™ are expertly crafted with an advanced ionic + ceramic curling barrel. This allows for optimal heat dispersion to protect your hair from the nasty damage of straighteners and other curlers. The customisable curling settings allow you to pick settings which are just right for your hair type.

Not at all. We believe all woman should be able to effortlessly look amazing and feel their best. We know all hair types are unique and no one setting fits all. Our customisable curling timer, direction, and temperature settings cater for all hair types, long, short thick or thin, straight or curly.

Be sure to check out our How To guide for curling tips by hair types.

Absolutely not, our SkyCurlers™ are expertly designed using automated curling action, removing the need for timely hair straightening.

No way, our SkyCurlers™ are completely cordless. Put it in your handbag and have fuss-free curls on go, anytime, anywhere. The easy universal USB-plug means you can charge and use it anywhere in the world.

No need whatsoever, our curling barrel is concealed inside the device. Finally no more burnt fingers.

Hold your SkyCurler™ with the LED screen and options buttons facing away from you. For our full how-to guide see here.

Using your SkyCurler™ is as easy as 3 simple steps.

1. Place
2. Press
3. Repeat

For an in depth step-by step guide and some video tutorials see our How To guide.

Curling time varies based on the settings used. Hotter temperatures and longer curling times will result is greater use of battery. You will enjoy up to 60 minutes of charging on a single charge.

Enjoy a full head of shiny, lush, bouncy curls in as little as 10 minutes or less.

They sure will, you'll enjoy long lasting curls which will hold for the entire day.

Not at all, all it takes is 1-2 minutes to be ready to enjoy instant frizz-free, voluminous curls.

Absolutely not. Because of the automated curling action, no curling experience is necessary. Complete beginners become professional stylists in minutes!

Anything you want. Boho, beachy, wavy, natural or glam. Tight curls, or loose curls, the choice is yours. With so many customisable curling settings you'll never run out of looks.

No, please ensure you always use your SkyCurler™ with dry hair.

Yes, we ship all our world famous products globally. Proudly Australian owned, we now have warehouses spanning the globe in Australia, USA, UK and Asia. This allows us to ensure that all your Leiken Hair products are delivered to you as fast as possible no matter where in the world you are. Shipping to any other countries will come from the closest warehouse to you. Keep an eye out for FREE shipping promo's which we occasionally run.

Orders dispatch within 24-48 hours of purchase (not including weekends and public holidays).

Shipping times: 

- Worldwide Shipping: 5-12 days - $12.95 AUD

- Worldwide Shipping (promotional): 5-12 days - FREE

Please note shipping times are an estimate and many variables can affect actual shipping times such as being in rural and remote areas.

*Due to current global conditions with COVID-19 there may be occasional unexpected delays in shipping times. We appreciate your patience and rest assured we do our absolute best to ensure that shipping times are within the provided timeframes to make sure we get your products to you as fast as we can. 

We have stock across our numerous warehouses around the globe and it may be common for products to arrive separately. This allows us to ensure that we get all your products delivered to you as quickly as possible and eliminates the need to first send stock between our sister warehouses and delay the process.

Let's break it down; you order it, we process it, then we ship it. Ordering is the fun part, it only takes a few seconds. You'll receive a tracking number in your order confirmation. Processing then takes 24-48 hours, and your order is then dispatched. One of our carriers will take it from there and you'll be loving your new Leiken Locks in no time!

None at all. We don't charge any additional taxes and duties regardless of where in the world you are.

Yes absolutely. We offer all customers a 30-day satisfaction promise on all our products. Of course we want you to fall in love with all your Leiken products but
in the event of any issue we welcome the opportunity to make it right.

See our Returns Policy for more info.

Yes absolutely, we offer a 12-month warranty on all products, valid from date of delivery recorded by us, as provided by the courier.

For more information on what our warranty covers or if you wish to exchange a faulty product under warranty, please see our Warranty Policy for more info.

We accept all major payment methods. These include Paypal, Afterpay, GPay, ShopPay, Visa, Mastercard and American Express

You will be charged in your local currency if you are from one of the following countries; Australia, USA, UK, New Zealand, Canada.

Whilst we do not currently charge in other currencies please feel free to select one of the above to your preference.

Absolutely, if you can't find the answer to your question below, please feel free to get in touch with one of our team members for anything you need by emailing us on hello@leikenhair.com or chat with us by clicking our online chat button.

We absolutely do. We love nothing more than helping to widen our spread globally so women everywhere can benefit from effortless hair solutions to look amazing and feel even better.

Head to Become an Ambassador for more info.